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Payment methods

Card, digital wallet or cash on delivery: checkout shows the choices supported for your order.

Last updated: 17/09/2026

Stripe handles online payments. Checkout displays the methods supported for the order; the country, order amount and device can affect the choices. The complete total can be checked before submitting the order.

Which options may appear?

  • Online card payment through Stripe, with 3D Secure authentication. Apple Pay and Google Pay appear when your device and the checkout support them.
  • Cash on delivery can be selected with eligible delivery methods. Checkout shows how payment can be made on receipt and any applicable fee.
  • Gift cards and loyalty points can be used under the redemption conditions for the order.

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After the order is submitted, payment continues in the next step of the checkout, in the embedded payment fields. Your bank may ask for further confirmation through 3D Secure. The privacy notice explains how the information required for payment is handled.

Why do I not see every listed payment method?

Payment choices can differ between orders. Digital wallets may depend on the device and browser; cash on delivery depends on the delivery method and the order amount. The options shown at checkout are the ones you can select.

What should I do if payment was interrupted?

First check the order status and the information from your bank. A new payment can be started on the order page when the system offers that option. If the status is unclear, customer support can help with the order number.

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Official complaint bodies

Nemzeti Kereskedelmi és Fogyasztóvédelmi Hatóság (NKFH)
At first instance the consumer protection department of the county or Budapest government office competent for the consumer's place of residence acts; kormanyhivatal.hu lists the offices and their contact details.1122 Budapest, Városmajor utca 35.+36 80 310 020ugyfelszolgalat@nkfh.gov.hunkfh.gov.hu
Zala Vármegyei Kormányhivatal Közlekedési, Műszaki Engedélyezési és Fogyasztóvédelmi Főosztály, Fogyasztóvédelmi Osztály
The consumer protection authority competent for the seller's registered seat (Bagod).8900 Zalaegerszeg, Pintér Máté u. 22.+36 92 510 530fogyasztovedelem.zala@zala.gov.hukormanyhivatalok.hu/kormanyhivatalok/zala
Budapest Főváros Kormányhivatala Fogyasztóvédelmi Főosztály
The consumer protection authority competent for the seller's Budapest customer service office.1117 Budapest, Prielle Kornélia utca 4/b.+36 1 450 2598fogyasztovedelem@bfkh.gov.hukormanyhivatalok.hu/kormanyhivatalok/budapest
Győr-Moson-Sopron Vármegyei Kereskedelmi és Iparkamara által működtetett Békéltető Testület
The arbitration board competent for the seller's registered seat (Zala county). On request the hearing can also be held in Zalaegerszeg.9022 Győr, Szent István út 10/APostal address: 9022 Győr, Szent István út 10/A+36 96 520 217bekelteto.testulet@gymsmkik.hubekeltetesgyor.hu
Budapesti Békéltető Testület
The arbitration board for the seller's Budapest customer service office. The consumer may also choose the board competent for their own place of residence; bekeltetes.hu lists all of them.1016 Budapest, Krisztina krt. 99. III. em. 310.Postal address: 1253 Budapest, Pf.: 10.+36 1 488 2131bekelteto.testulet@bkik.hubekeltet.bkik.hu
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
1055 Budapest, Falk Miksa utca 9-11.Postal address: 1363 Budapest, Pf.: 9.+36 1 391 1400ugyfelszolgalat@naih.hunaih.hu

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